City of Fayetteville Update

June 15, 2020 | Volume 1, Issue 64 |

Yard waste pickup changes to accommodate for extra loads
Changes will be made to the limb pickup schedule for customers within the City of Fayetteville. The total amount of yard waste and limbs collected in April 2020 was 30% more than the amount collected in April 2019. Since North Carolina’s Stay At Home Order was enacted, some other large municipalities chose not to pick up yard waste and limbs and have only now begun to resume yard waste removal services on a limited basis. The City of Fayetteville has continued services throughout the pandemic.
To help reduce the strain on Fayetteville’s system, starting Monday June 8, trucks will pick up curbside limb piles according to zip codes, similar to how debris pickup occurred following Hurricanes Matthew, Florence and Dorian. Yard waste in bags and City issued carts will continue to be serviced on the normal schedule as much as possible, yet may be delayed.
Please see this list for the order of future limb pickup by zip code:
It could be a week or more for trucks to complete limb pick up within a zip code.
Moving forward, the Solid Waste Division asks customers (single family residences) to help make future limb pickups smooth and timely by:
• Only putting out limbs less than 3 feet long and 3 inches in diameter
• Piles can be up to 3 feet height, 9 feet length
• Place brush and limbs curbside by 7 a.m.
• Lay brush parallel and as neatly as possible with cut ends toward street
• Avoid putting brush piles on sidewalks, in streets or ditches, place away from mailboxes and powerlines
What is NOT acceptable:
Short clippings, root balls, bags of branches, large logs, tree stumps, or remnants of contractor waste. Contractors must dispose of any waste they create from their job. It is not the residents’ or tax payer’s responsibility to dispose of contractor’s work. Please do not place thorny tree branches inside limb piles. Place these branches next to the larger pile and our crews will take special care with them.

New FAST minivans in service
The Fayetteville Area System of Transit is operating three new minivans to better serve customers eligible for Paratransit service. These are additions to the current fleet. The new minivans are equipped with wheelchair ramps, two-way radios and mobile tablets with GPS. The new FASTTRAC! minivans go where bigger vans cannot, and improve access for customers going to medical facilities, through parking lots with limited spacing, and apartment neighborhoods.

In May 2020, due to in part to the Coronavirus pandemic, FASTTRAC! services averaged about 760 trips per week compared to 1,500 trips per week in May 2019. Customers interested in FASTTRAC! Paratransit services must meet criteria defined by the Americans with Disabilities Act. To apply for FASTTRAC! services or make a reservation, call (910) 433-1232. The minivans are dispatched based on current schedules and availability. Currently, all FASTTRAC! rides and FAST bus rides are free because of the ongoing pandemic.

July 1 Independence Day Concert Canceled
The City of Fayetteville’s Independence Day Concert and fireworks event scheduled for July 1, 2020 at Festival Park is canceled. This is due to Coronavirus concerns and follows the Governor’s modified Stay At Home Order prohibiting mass gatherings. Fayetteville-Cumberland Parks and Recreation leaders received support from the Fayetteville Symphony Orchestra for this decision.
Visit to see more event cancellations and information on the City’s response to COVID-19.

Work begins on lower portion of Cape Fear River Trail
Work began on the lower portion of the Cape Fear River Trail June 1. Construction is scheduled to last for 365 days. Barricades will be placed near mile marker 5, just below the second boardwalk that is behind the Fayetteville PWC P.O. Hoffer Water Treatment Facility off Hoffer Drive. People will not be able to access the barricaded part of the trail as construction crews will use the area to access the project site.

The new section of trail will cross CSX Transportation property, underneath the railroad, connecting parts of the trail that are not connected today. When it is complete, pedestrians and bikers will be able to enjoy nearly 7 miles of path one way. Currently, the trail spans a total of 5.3 miles one way.

The estimated cost of this project is $2.4 million and it will be funded with money from the city, state and federal government. Fred Smith Company is the contractor.

Learn more about the Cape Fear River Trail here:

Newly Designed City Website Coming Soon
The City of Fayetteville’s website,, will undergo a cosmetic facelift in the next few weeks. Working with Granicus, a technology solutions company focused on government agencies, the City’s new site will be easier to navigate, be mobile-friendly, and be more aesthetically pleasing. The City’s website last saw a design overhaul in 2015. More information on the launch of the new website will be available soon.

COVID-19 Information
Updated COVID-19 information is on our website, which can be reached either by going to the homepage ( and clicking on the alert banner, or by going to The information on that page is updated each weekday.

The City of Fayetteville is in frequent communication with our partners at the Cumberland County Department of Public Health and health officials at local, state, and federal agencies who are monitoring the situation and providing guidance on how to continue to respond to COVID-19. Our top priority is to maintain essential services for our community while protecting the health and safety of our residents and employees.

Cumberland County is the lead agency for emergencies. Visit for the latest information.

For City-related Program/Service Updates or to Contact the City via Phone/Web:

Consistent with Cumberland County’s guidance and out of an abundance of caution, we have taken measures to mitigate possible COVID-19 contamination.

We encourage citizens to monitor our website, social media channels and FayTV for updates on city programs and services.

For More Information/Credible Sources
• For the latest information about COVID-19, please visit:,
• For the latest information about North Carolina’s response to COVID-19, please visit:
• For the latest information about Governor Cooper’s Executive Orders, please visit:
• For the latest information about Cumberland County Schools response to COVID:
• For info on County response and resources:
• Report scams: or 1-877-5-NO-SCAM.
• Report price gouging:
• Report robocalls: or 1-844-8-NO-ROBO
• For all of resources, call 211


Watch FayTV (the City’s Government Access Channel) programming at your convenience on the City’s YouTube channel! Subscribe to the channel and get notified of new content. Click here to subscribe.

Copyright © 2018 City of Fayetteville, North Carolina. All rights reserved.
All communication not specifically exempted by North Carolina law is a public record and subject to release upon request.

City of Fayetteville Corporate Communications
433 Hay Street, Fayetteville, NC 28301-5537
910.433.1451 or [email protected]

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Published by Angie Hedgepeth

Angie Hedgepeth, Government Affairs Director for the Association, attends all the local meetings each month, as well as NAR and NCAR meetings, and keeps members abreast of the multiple issues being addressed in local, state and national government. She prepares reports on the meetings she attends and they are included in the weekly "Government Affairs Update".